These terms govern your use of bigpotli.com, operated by Bigpotli Traders LLP ("Bigpotli", "we", "us"). By browsing our site or placing an order, you agree to these terms.
Eligibility
You must be at least 18 years old, or place orders under the supervision of a parent or guardian, to shop with us. By using this site, you confirm the information you provide is accurate and complete.
Products & Pricing
We make every effort to display our products, colours, and fabrics accurately. Actual colours may vary slightly due to photography, lighting, or your screen settings. Prices are listed in Indian Rupees (₹) and are subject to change without notice; the price charged is the one shown at the time you complete checkout.
Order Acceptance
Placing an order is an offer to purchase. We reserve the right to refuse or cancel any order — for example due to stock unavailability, pricing errors, or suspected fraud. If we cancel a prepaid order, you'll receive a full refund to your original payment method.
Payments
We accept payments via Razorpay (cards, UPI, netbanking, and wallets) and Cash on Delivery on eligible orders. See our Shipping & Delivery Policy for COD terms.
Cancellations, Exchanges & Refunds
Order cancellations, exchanges, and refunds are governed by our Cancellation & Exchange Policy.
Intellectual Property
All content on this site — including product photography, text, logos, and design — is the property of Bigpotli Traders LLP or its licensors, and may not be copied, reproduced, or used commercially without our written permission.
User Accounts
You're responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Let us know immediately if you suspect unauthorized access.
Limitation of Liability
To the extent permitted by law, Bigpotli isn't liable for indirect, incidental, or consequential damages arising from your use of the site or our products, beyond the value of the order in question.
Governing Law
These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Patna, Bihar.
Changes to These Terms
We may update these terms from time to time; the "Effective" date at the top reflects the latest revision. Continued use of the site after changes means you accept the updated terms.
Contact Us
Questions about these terms? Reach us at support@bigpotli.com or 062052 01601.
Registered address: Shop No-2, Hashmi Villa, near Mirza Ghalib Teacher's Training College, Indirapuri Colony, Raja Bazar, Indrapuri, Patna, Bihar 800014